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Telephone Outage - We are currently experiencing a telephone outage which is affecting a number of practices in Calderdale.  We are able to offer limited telephone contact during this time which will mean a longer wait for our patients before the the phone is answered. 

Please note there is no disruption to our surgery, where you have an appointment please attend as normal.  Thank you for your patience.

If you require urgent medical assistance and the surgery is closed, please phone 111.  Calls to the NHS 111 service are free from both landlines & mobiles. 

For health information or advice telephone NHS 111 by dialing 111 or log on to NHS.UK/111


Please be aware that Spring hall Medical Practice are proposing to merge with Southowram Surgery and Queens Road Surgery. Please click on the link below to see more information and to complete a survey.

Appointments/Telephone Consultations

To arrange a telephone consultation or to book an appointment with the nursing team you can call either Spring Hall surgery on 01422 349501 08.00-18.30 or the Boots branch on 01422 321691 8.00-13.30 only

The practice operates a telephone consultation service. This means you can speak to the doctor by telephone as an open access appointment that is, the same day. Appointments can be booked up to 4 weeks in advance.

To make a telephone consultation appointment please telephone the practice or ask at reception. Alternatively you may book telephone consultation appointments and some nurse appointments online using the link above. New users are required to complete a simple registration form which is available at reception at both sites alternatively click here to download an online access registration form

Patients have a right to express a preference of GP, but this may not always be possible for appointments booked on the day or in the case of emergencies.

If you are late for your appointment, you may be asked to wait until the end of the surgery before you see the doctor.

Urgent Cases

Anyone with an urgent problem should telephone the practice and they will be seen on the same day. Please be prepared to wait for a suitable appointment time by the on-call GP/duty doctor.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Why does the receptionist need to ask me what's wrong with me ?

Why does the receptionist need to ask what's wrong with me ?

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website