The receptionists will assist you in making emergency and routine appointments to see the doctors or the nurses. They will also give details of how to obtain repeat prescriptions, answer the telephone and deal with enquiries. They have a difficult job to do so please be patient. Please ask a receptionist for somewhere more private if you need to speak to them in confidence. Receptionists are available to patients from 08:00 until 18:30 in person or on the telephone.