Contact the surgery by email on

To request prescriptions please email

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Consult Online

 Spring Hall Group Practice 

For all non-emergency medical problems, sick note requests or for administrative queries you must now  use our Online Consultation Service, Engage Consult.

This service must not be used for medical emergencies such as chest pain or severe bleeding. Please dial 999.


Click on the Online Consultation banner above, or click Here to sign up.

 A user guide is available Here on the website or click on the link to see a useful video guide.

Video Guide

Online Access To Systm One

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

Ask at reception for more details or download the form here.

Photo ID (passport or driving licence) will be required for registration.

COVID 19 Notice

Car Park Monitoring

As from 5th March, we will have cameras monitoring all activity in our car parks at Queens Road and Spring Hall sites. Patients and visitors calling at either of these sites will have to enter their registration numbers into the Ipads in the reception area. Failure to do so, will result in a fine.

The practice will not be responsible for any fines issued, and under no circumstances can we be involved in any disputes between anyone who has been issued with a fine, and the parking company.

Welcome to Spring Hall Group Practice

During the current pandemic we have had to put new processes in place and restricted access to some of our sites please click on the link below to read an update on how we intend to operate a phased return to Face to Face appointments.


We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

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Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Access & Facilities

The building gives easy access for prams and wheelchairs and welcomes assistance dogs (policy available at reception). There is a spacious car park with access from Gibraltar Road.

The waiting room includes a play area for children (we ask parents to supervise) and also has toilet facilities suitable for disabled patients. There is a hearing loop installed at reception. We also have a baby-changing room - please enquire at reception.

Within the building there is a chemist’s shop which dispenses prescriptions and sells over-the-counter preparations.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Gateway to Care Links

Gateway to care link

Gateway to Care: online contact link

(Site updated 26/04/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website