LETTER TO PATIENTS ON CURRENT COVID SITUATION
Please click the link above for further information
Staff Training The surgery will be closed Tuesday 6th October 2020 from 12:30 pm and will re-open at 08:00 am on Wednesday 7th October 2020
Spring Hall Group Practice
The Practice is exceptionally busy. To increase our ability to respond to demand, we are asking you to change the way you contact us. Please now contact us via our online consultation service, Engage Consult. The Practice will reply either with a message or a phone call and will tell you what to do next.
You can use this service from any mobile phone, tablet or computer. You will need to have an email address.
This service must not be used for medical emergencies such as chest pain or severe bleeding. Please dial 999.
The Engage Consult service is very easy to use. If you need help, a guide is available on the website. Please click here to sign up.
We ask for your support in doing this so that we can respond to your request quickly. It will also allow our more vulnerable patients to make contact with us by phone.
Thank you for your cooperation.
Please note we are doing limited face to face appointments at the moment. We will be doing triage calls and /or video consultations. We are not accepting anything at the front door. This is to protect our patients and staff as much as possible.
If you need to order a prescription, please use the NHS App, or sign up to use Engage Consult, at: Engage Consult Sign Up or order via Systm One online. Alternatively, you can send us an email with your request to firstname.lastname@example.org
Please bear with us, as our telephone lines are extremely busy at the moment.
If you do have any questions with regard to Coronavirus, please look at the NHS 111 website, for further information.
Changes to the way you order your repeat prescriptions
Does your pharmacy currently order your medication ? please click the link for more information on changes to this process