New Patients

New Patient Registration

If you live within the practice area, and are eligible for NHS care you can register by coming to the practice and collecting the relevant forms from reception. You may be asked for your current passport and other documentation. If you are not sure if you are eligible for NHS care, or are unsure if you live within the practice area, please ask the receptionist.

When you register you will be offered an appointment with an HCA for a new patient health check. We strongly advise you to attend this appointment, especially if you are on medication or have not been to see a doctor for some time

To access an online copy of the practice booklet please use the link below.

The practice leaflet is currently being updated to reflect our current services.

This will be back soon. Sorry for any inconvenience caused.

Practice Area

Extended Practice Area

The practice operates an extended practice are; please ask about this at reception if you are moving home. Unfortunately, if you move outside our practice area, we will no longer be able to keep you as a patient.

Changes to Personal Details

If you change your name, address or telephone number, please give full details at reception, as we may need to contact you urgently. Please update any mobile phone numbers as we may also wish to contact you by text message re clinics and flu jabs.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

A Patient Guide to GP Services

Safe Surgeries

Spring Hall Group Practice is proud to be a ‘Safe Surgery’ for everyone in our community. All are welcome.

In recognition of the barriers to healthcare access faced by people in vulnerable circumstances, including migrants, we commit to protecting the human right to health. We will take steps to ensure that everyone in our community may fulfill their entitlement to quality healthcare.

In partnership with Doctors of the World UK, we will ensure that our practice offers a welcoming space for everyone who seeks to use our services.

Mindful of our duties to uphold equality and human rights law, we will implement patient registration policies which do not discriminate based on race, gender, sexual orientation, immigration status or any other characteristic. Supported by the Safe Surgeries initiative, we will ensure that our staff understand the specific barriers faced by migrants in vulnerable circumstances and that they are empowered to mitigate these barriers, where possible.

We will ensure that a lack of identification or proof of address, immigration status or language do not prevent patient registration.

Everyone in the UK has the right to free care from a GP. If you don’t have proof of ID or address, you can still register. Immigration status or nationality don’t matter -reception won’t ask for immigration documents and won’t share your information with the Home Office unless serious crime is involved.

Click here to view this statement in other languages.

In partnership with Doctors of the World UK, we will ensure that our practice offers a welcoming space for everyone who seeks to use our services. Don’t have documents? Don’t worry, view this poster.

If you wish to register, please speak to a member of staff who can help and support you with the process of registration.