Spring Hall Group Practice has set up a patient participation group. Below are the terms of reference for the group.
- Contribute to the practice decision making and will consult on service development and provision.
- Provide feedback on patients’ needs, concerns and interests and challenge the practice constructively whenever necessary.
- Serve as a “safety valve” for dealing with grumbles and complaints about the practice, representing patients but also helping them to understand the practice’s viewpoint.
- Communicate information about the community which may affect healthcare.
- Give patients a voice in the organisation of their care.
- Promote good health and higher levels of literacy by encouraging and supporting activities within the practice and promoting preventative medicines.
- Influencing the provision of secondary healthcare and social care locally.
- Fundraise for medical equipment or other facilities to improve the practice and/or fund the activities of the PPG.
- Liaise with other PPGs in the area.